Conni Pull Ons FAQs — Got some questions?
Here at Conni, our primary goal is to simplify and streamline your ordering experience for Conni Pull-Ons, ensuring it's as effortless and stress-free as possible. We not only adhere to Australian sizing standards for our pull-ons but also provide comprehensive details and information for each Conni Pull-Ons product listed on our website. Our friendly customer service team is always ready to assist you with any questions or concerns you may have regarding your upcoming purchase.
As for our policy on not providing samples, we'd like to explain our reasoning:
Time-Consuming Process: Sampling can be a time-consuming procedure. It often involves placing two separate orders - the first for the sample and the second for the actual product you need. This additional step can unnecessarily extend the ordering process.
Order Accurately the First Time: The majority of our customers find their ideal product match on their initial purchase without the need for sampling. Our customer support experts can guide you in choosing the right product from the outset if you have any doubts.
Insufficient Testing: Samples typically consist of only a small number of product pieces, often just one or two. This limited quantity may not provide an accurate representation of the product's effectiveness or suitability for your needs.
Benefit of Full Packs: Ordering a full carton allows you to try an entire pack of the product, and any unopened carton can be returned for a full refund. This approach offers a more comprehensive testing experience.
Delivery Uncertainty: Sampling before purchasing means you'll face delivery uncertainty twice - once for the sample and then for the actual product. This can be inconvenient and lead to delays in addressing your needs.
Reduced Environmental Impact: Ordering fewer deliveries is not only more convenient but also better for the environment. It minimizes the carbon footprint associated with multiple shipments.
Cost Savings: Our carton prices are more budget-friendly compared to single-pack prices. This cost advantage is made possible because we can pass on the savings from reduced requests for free samples. Your choice to purchase cartons contributes to these savings.
We hope this clarification helps you understand our policy better. We are committed to providing you with the highest quality products and a seamless ordering experience. If you have any further questions, require assistance with sizing, returning or exchanging your Pull-Ons order, please don't hesitate to reach out to our customer support team. Your satisfaction is our priority.
The Conni Pull-Ons is a full-coverage, figure-hugging brief designed with care. To find the right size, you can use our sizing chart above and also consider the size of the bottoms you usually wear. Our sizing chart is similar to what you might find for other similar products. If you're still not sure which size to choose, don't hesitate to get in touch with our friendly Conni customer service team. They'll be happy to help you find the perfect fit!
Conni Pull-Ons are like absorbent underwear but are disposable. You wear them like regular underwear, and they are designed to quickly absorb full voids of the bowels or bladder to keep you dry and comfortable.
The Conni Pull-Ons is a full-coverage, figure-hugging brief designed with care. With full bladder or bowel void protection, the innovative fast-acting absorption core ensures no disruption to your active lifestyle. Because really, life is too short to enjoy your days in anything less than comfort.
A Conni Pull-On will hold a capacity of two full voids/ 1,000mls. Please note that the capacity should serve as a guide. There is a range of factors that can affect the working capacity and the effectiveness of disposable absorbent pull-on underwear, resulting in a unique experience for each user.
The coloured line on Conni Pull-Ons serves as an indicator that marks the front of the product.
The Conni Story
Conni has been Australia’s most trusted and leading brand of reusable and machine washable incontinence management products for more than 20 years. Our team operates from our head office in Geelong Australia and we distribute all over the world and to every state and territory of Australia.
Conni is committed to value and reliability. We are sensitive about incontinence and promise to deliver innovative products to meet the changing needs of our valued customers.
We pride ourselves on having a customer focus mindset along with holding our environmental values highly.
Conni is certified by Oeko-Tex standard 100 and we ensure our factories meet the highest standards in staff welfare and environmental outcomes.
We are pleased to be able to assist you in your efforts to improve your quality of life and continence management.
How does our Conni Reminder Service work?
For your convenience, we will send you monthly email reminders after your first order of select Conni products so that you never miss the chance to purchase more when you need them the most.
These emails will contain a link replicating your previous order which makes buying the same thing again super easy!
If you miss our email, don’t stress! A text message will also be sent as a reminder with the same cart link to make checking out a breeze.
There is nothing for you to do. On select *Conni products we will automatically send you a reminder each month
No longer need the reminders? No problem. There is an unsubscribe button in the body and at the bottom of each email.