We're with our NDIS participants and their support every step of the way. From product queries to registration questions and everything else in between, our Conni NDIS customer service is here to make the process as easy as possible.
We also offer reminder emails to plan managed participants, to ensure quick turnaround of payment and delivery, same-day dispatch on NDIA orders once processed via the NDIA portal and detailed tracking emails once the order has been shipped.
Empathy, understanding, compassion and a positive attitude are key functions required by a Conni Customer Service Representative.
We like to go into each conversation with the understanding that we are either someone's first point of contact, or we are their last resort.