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How Conni Can Help NDIS Participants Manage Incontinence

NDIS, Conni & You.

NDIS participants purchase their NDIS Consumables directly from Conni Australia, using our online ordering system. In order to buy NDIS incontinence products via our ordering system, you must first register for an account. Please select from the below according to your current funding scheme. If you are unsure, please ask your support co-ordinator what funding scheme you fall under. 

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The NDIS provides valuable support for people with disabilities in Australia, but incontinence can still be a challenge. That's where Conni comes in! Conni offers top-notch incontinence products that can make life easier for those who use them.

One of the best things about Conni products is how comfortable they are. Made from soft and breathable materials, Conni's incontinence products are gentle on your skin. This is especially important for those with disabilities who may need extra support or have mobility issues.

But comfort isn't the only benefit of Conni products. They're also designed to be discreet, so you can use them with confidence and not feel self-conscious. And they're highly absorbent, so you can stay dry and avoid skin irritation.

And perhaps most importantly, Conni gives you choice and control. With a range of sizes and styles to choose from, you can pick the products that work best for you. And because they're easy to use and manage, you can maintain your independence and take control of your own care.

In particular, Conni's bed pads are a must-try for those with incontinence. Highly absorbent and comfortable, Conni bed pads provide a reliable solution for protecting surfaces from incontinence, so you can have peace of mind and a comfortable sleep.

In short, Conni can make a big difference in managing incontinence for NDIS participants. With comfortable, discreet, and effective incontinence products, you can live life to the fullest and achieve your goals and aspirations. Give Conni a try!

Want to know more about how to use consumables NDIS funding?
Speak to our in-house Conni NDIS guru and book a chat with us below!

We're here to help!

Have an NDIS question? Not sure how to set up NDIS accounts for yourself or your participant?
Slot yourself into a time below to get a one-on-one conversation with our NDIS whizz here at Conni.

Create your NDIS account now.

Want to find out more on how to use your NDIS funding with Conni products?

Use the register now button below to get started.

NDIS FREQUENTLY ASKED QUESTIONS

Yes! Conni’s incontinence products are eligible for purchase under self-managed, plan-managed and NDIA managed NDIS plans.

Conni offers exclusive discounts for NDIS participants on many incontinence products. We ship directly from our warehouse, and once payment is received, orders are typically dispatched the same day for fast delivery.

Yes! Once payment is processed, we ship directly to you anywhere in Australia.

Simply add products to your cart, choose "Place my Order" at checkout, and share it with your plan manager.

We do not provide quotations in advance. To initiate the invoice generation process, the first step is to create an NDIS account on our website. You can visit this link to access the registration page, where you will find all the necessary details to proceed with your order: https://shop.conni.com.au/ndis

Once your account registration is complete, you can proceed with placing your order. An invoice will then be automatically generated and sent to the email address you have provided. For those with an agency-managed account, the invoice will be sent to us for service booking and payment processing. Alternatively, it can be sent to your plan manager if you are plan-managed using the email address you've specified.

If necessary, you may also use the generated invoice as a quotation. Simply inform our NDIS customer service team whether you intend to make payment or no longer require the invoice.


Oh don’t you worry, we’ve made this super easy for parents, coordinators and nominees to do! To add multiple participants to your account, all you need to do is log in, head to your account details and click on modify your address details. Here, you will then be able to add one, two, three,  or however many other NDIS participants you require Conni orders for. At the checkout, it’s been made easy to simply click on the participant the invoice or order is for.

Most plan managers are quick to pay managed invoices. Usually, it’s around 3-5 business days. Please note that if this is your first purchase, the funds may take a couple of days to clear. We also send reminder emails on your behalf, to the plan managers email provided, to ensure quick payment.

As soon as your payment is received, the goods will go out within 24 hours…in most cases that business day! You’ll also be notified via email when picked and packed, a tracking number and updates from the selected courier.

Within the next business day, your invoice will already be with our NDIS team and ready to be popped through the portal. Please ensure you carefully read and fill out the form to ensure we can do this promptly. If any details may be required, you’ll receive an email notification ASAP to get this resolved and your service booking moving! NDIA invoice popped through the portal will be sent same business day.

Another EASY thing for us to assist you with. Please send an email to [email protected], use our contact us page, call us on 1300 561 870. during business hours or even simply flick us an instant message on our live chat and we can update that for you pronto!

Check your plan under "Consumables" or "Assistive Technology" funding categories. If unsure, contact us or your NDIS support coordinator.

Call  1300 561 870, and our team will guide you through the process.