Conni Australia Home Care Packages

HOW TO PURCHASE WITH A HOME CARE PACKAGE

Simply register an account using the link below, complete the form and start shopping. You may be eligible for discounted HCP pricing on Conni branded products at the checkout.

Upon checkout, your order will be pending until payment has been received. Your invoice will be sent to you and to your HCP Provider via email (allow 2-3 minutes).

FOR RECIPIENTS:

Please complete the HCP Account Registration Form. Please include your HCP Provider’s Billing details on the registration page including company name, address & phone number.

Please enter your HCP Provider’s Accounts email address in the Billing section. This will ensure a copy of your Tax Invoice is emailed to your provider.

Your order will be pending until payment has been received from your HCP Provider.

We encourage you to contact your HCP Provider to confirm they have received your Tax Invoice.

FOR PROVIDERS:

Once registered, you are welcome to add individual clients to your account via your address book.

Please select the correct client at the checkout. Your invoice will be sent via email (allow 2-3 minutes), which you can forward to your accounts team.

As soon as funds have been received, our amazing warehouse team will dispatch the order.

(Usually same day. If not, the very next business day.)

These are just some of the Conni Products you can purchase using your Home Care Package funds

Anti-Slip Floor Mat

Available in 3 sizes, our Floor Mats are designed to assist with the management of slips and falls in the home, providing added protection wherever liquid might be present.

Reusable Bed Pads

Absorbent and waterproof, our Conni Bed Pad range assist in the management of incontinence and bedwetting whilst offering the convenience of not having to strip the entire bed.

Reusable Chair Pads

Protect your seats and keep them hygienic and stain free with our small and large Chair Pads.

Swim Shorts

Enjoy the water again with our amazing Containment Swim Shorts. Our technology provides adults with a secure and confident aquatic experience when those unexpected accidents occur, delaying void-causing germs from leaking into the water.

FREQUENTLY ASKED QUESTIONS

Is it possible to obtain a quotation before confirming an HCP order?

We do not provide quotations in advance. To initiate the invoice generation process, the first step is to create an HCP account on our website. You can visit this link to access the registration page, where you will find all the necessary details to proceed with your order: https://shop.conni.com.au/home-care-packages

Once your account registration is complete, you can proceed with placing your order. An invoice will then be automatically generated and sent to the email address and payment provider email address you have provided on your account.

If necessary, you may also use the generated invoice as a quotation. Simply inform our HCP customer service team whether you intend to make payment or no longer require the invoice.

I support more than one client requiring Conni via their HCP and only one email address for an account, how do I do this?

We have made this super easy for HCP Providers. To add multiple clients to your account, please log in, head to your account details and click on ‘Modify Your Address Details’. Here, you can add as many HCP clients you require Conni orders for. At the checkout, simply select the correct client using the drop-down menu.

I have a Home Care Package. Can I order directly?

Orders can only by placed by your Home Care Package Provider. Please contact your HCP Provider to place your order on your behalf.

How quickly after payment will the order be sent?

As soon as your payment is received the goods will go out within 24 hours…in most cases that business day! You will be notified via email when your order has been picked and packed. Included will be your tracking number and updates from the selected courier.