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Conni and the NDIS

NDIS, Conni & You.

NDIS participants purchase their NDIS Consumables directly from Conni Australia, using our online ordering system. In order to buy NDIS incontinence products via our ordering system, you must first register for an account. Please select from the below according to your current funding scheme. If you are unsure, please ask your support co-ordinator what funding scheme you fall under. 

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The National Disability Insurance Scheme (NDIS) is a government-funded program that provides support for individuals with disability in Australia. At Conni, we understand the important role that the NDIS plays in helping people living with a disability to be more independent, and we are proud to offer a range of products that can support NDIS participants in achieving their goals.

Conni specializes in the production of reusable bed pads for incontinence and washable reusable underwear for light bladder leakage. Our products are designed to meet the needs of individuals with incontinence and are an important tool for helping people with a disability maintain their independence and dignity.

For NDIS participants, Conni products can be used to address a range of support needs, including:

  • Incontinence management: Our reusable bed pads and washable reusable underwear are designed to provide individuals living with incontinence the confidence and comfort they need.
  • Furniture protection: Our bed pads and waterproof mattress protection can help protect equipment and furniture from accidents and spills, extending their lifespan and reducing the need for costly replacements.

At Conni, we are committed to helping NDIS participants achieve their goals and live their best lives. If you're an NDIS participant looking for products to support your incontinence management needs, Conni has a solution that can help.

If you're interested in learning more about how Conni can support your needs as an NDIS participant, we encourage you to visit our website or contact us to speak with one of our knowledgeable customer service representatives. With a focus on quality, sustainability, and innovation, Conni is the trusted choice for NDIS participants looking for products that can help them manage their incontinence and maintain their independence.

Register today for your Conni NDIS account to be eligible for special NDIS pricing, which includes a generous discount.

The Benefits of Choosing Conni as Your NDIS Continence Provider

Conni is a trusted and reliable NDIS continence provider, offering high-quality products and expert support to help you manage your continence needs. Here are just a few of the benefits of choosing Conni:

Wide Range of Products

At Conni, we offer a wide range of continence products, including bed pads, underwear, mattress protectors, and chair pads. No matter what your needs are, we have a product that's right for you.

High-Quality Materials and Technologies

Our products are made with the latest materials and technologies, and are designed to provide maximum comfort and protection. Whether you're looking for a bed pad to keep you dry at night or underwear to manage incontinence, we have you covered.

Expert Support

In addition to our high-quality products, we also offer expert support to help you find the right continence solution for your needs. Our knowledgeable team is always available to answer any questions you may have and provide you with the information and support you need to make informed decisions.

Commitment to Customer Satisfaction

At Conni, we're committed to providing our customers with the best possible experience. We believe that every customer deserves to be treated with respect and dignity, and we work hard to ensure that you're completely satisfied with our products and services. We've created systems that allow you to manage your own checkout, or we can help if you need us. Also your support team can order on your behalf.

Choose Conni for Your NDIS Continence Needs

If you're looking for a trusted and reliable NDIS continence provider, look no further than Conni. With our wide range of products, high-quality materials and technologies, and expert support, we have everything you need to manage your continence needs with confidence. Contact us today to learn more about our products and services.

Want to know more about how to use consumables NDIS funding?
Speak to our in-house Conni NDIS guru and book a chat with us below!

We're here to help!

Have an NDIS question? Not sure how to set up NDIS accounts for yourself or your participant?
Slot yourself into a time below to get a one-on-one conversation with our NDIS whizz here at Conni.

Create your NDIS account now.

Want to find out more on how to use your NDIS funding with Conni products?

Use the register now button below to get started.

NDIS FREQUENTLY ASKED QUESTIONS

Yes! Conni’s incontinence products are eligible for purchase under self-managed, plan-managed and NDIA managed NDIS plans.

Conni offers exclusive discounts for NDIS participants on many incontinence products. We ship directly from our warehouse, and once payment is received, orders are typically dispatched the same day for fast delivery.

Yes! Once payment is processed, we ship directly to you anywhere in Australia.

Simply add products to your cart, choose "Place my Order" at checkout, and share it with your plan manager.

We do not provide quotations in advance. To initiate the invoice generation process, the first step is to create an NDIS account on our website. You can visit this link to access the registration page, where you will find all the necessary details to proceed with your order: https://shop.conni.com.au/ndis

Once your account registration is complete, you can proceed with placing your order. An invoice will then be automatically generated and sent to the email address you have provided. For those with an agency-managed account, the invoice will be sent to us for service booking and payment processing. Alternatively, it can be sent to your plan manager if you are plan-managed using the email address you've specified.

If necessary, you may also use the generated invoice as a quotation. Simply inform our NDIS customer service team whether you intend to make payment or no longer require the invoice.


Oh don’t you worry, we’ve made this super easy for parents, coordinators and nominees to do! To add multiple participants to your account, all you need to do is log in, head to your account details and click on modify your address details. Here, you will then be able to add one, two, three,  or however many other NDIS participants you require Conni orders for. At the checkout, it’s been made easy to simply click on the participant the invoice or order is for.

Most plan managers are quick to pay managed invoices. Usually, it’s around 3-5 business days. Please note that if this is your first purchase, the funds may take a couple of days to clear. We also send reminder emails on your behalf, to the plan managers email provided, to ensure quick payment.

As soon as your payment is received, the goods will go out within 24 hours…in most cases that business day! You’ll also be notified via email when picked and packed, a tracking number and updates from the selected courier.

Within the next business day, your invoice will already be with our NDIS team and ready to be popped through the portal. Please ensure you carefully read and fill out the form to ensure we can do this promptly. If any details may be required, you’ll receive an email notification ASAP to get this resolved and your service booking moving! NDIA invoice popped through the portal will be sent same business day.

Another EASY thing for us to assist you with. Please send an email to [email protected], use our contact us page, call us on 1300 561 870. during business hours or even simply flick us an instant message on our live chat and we can update that for you pronto!

Check your plan under "Consumables" or "Assistive Technology" funding categories. If unsure, contact us or your NDIS support coordinator.

Call  1300 561 870, and our team will guide you through the process.