HOW TO PURCHASE WITH A HOME CARE PACKAGE
Simply register an account with your provider/company's details using the link below, complete the form and start shopping. You may be eligible for discounted HCP pricing on Conni branded products at the checkout.
Please note: Please add your client's details in the SHIPPING SECTION at the checkout.
Upon checkout, your client’s order will be pending until payment has been received. Your invoice will be sent to you via email (allow 2-3 minutes), which you can forward to your accounts team.
USING YOUR HOME CARE PACKAGE LOGIN
Once registered, you are welcome to add individual clients to your account via your address book.
Please select the correct client at the checkout. Your invoice will be sent via email (allow 2-3 minutes), which you can forward to your accounts team.
As soon as funds have been received, our amazing warehouse team will dispatch the order.
(Usually same day. If not, the very next business day.)
If you are a Home Care Package Recipient/Client, please ask your provider if they have a registered account with Conni. Orders may only be placed via your HCP Provider’s account.
FREQUENTLY ASKED QUESTIONS
We have made this super easy for HCP Providers. To add multiple clients to your account, please log in, head to your account details and click on ‘Modify Your Address Details’. Here, you can add as many HCP clients you require Conni orders for. At the checkout, simply select the correct client using the drop-down menu.
Orders can only by placed by your Home Care Package Provider. Please contact your HCP Provider to place your order on your behalf.
As soon as your payment is received the goods will go out within 24 hours…in most cases that business day! You will be notified via email when your order has been picked and packed. Included will be your tracking number and updates from the selected courier.
You will receive all tracking and delivery notifications via the email address provided when registering your account.