%20(1)-180x120w.jpg)
At Conni, we know that budgeting and planning are essential when purchasing products to support your health and lifestyle. Whether you're an NDIS Plan Managed participant or a Home Care Package (HCP) recipient, we’ve designed our ordering process to be as seamless and efficient as possible.
Rather than providing quotes, we generate invoices immediately, giving you a smoother purchasing experience. Here’s why generating an invoice is the better option:
1. Real-Time, Reliable Pricing
Prices may occasionally fluctuate, but once an invoice is created, the pricing on that invoice is secure. This allows you the confidence to review or arrange payment with confidence, knowing the cost won’t change. By generating an invoice, we can lock in the current price, ensuring that you have clarity and stability when placing your order.
2. Guaranteed Stock Availability
One of the biggest advantages of generating an invoice is that your items are automatically reserved for you. Unlike quotes, which do not hold stock, an invoice ensures that the products you need are set aside and ready to be dispatched as soon as payment is received. This means you won’t miss out due to stock fluctuations or delays.
3. Prompt Dispatch
At Conni, we pride ourselves on efficient service. Generating an invoice, rather than a quote, helps to avoid double-handling and speeds up the process. Once payment for your invoice has been received, our warehouse team is notified immediately. This is also the case for upfront paid orders. Our warehouse team begin picking and packing your order right away. This eliminates the back-and-forth of quotes and speeds up dispatch, with many orders leaving our warehouse the same day payment is confirmed. Faster processing means you receive your items sooner, with no unnecessary delays.
4. Effortless Account Management
If you frequently place NDIS Plan Managed and Home Care Package orders, setting up an account with Conni can save you valuable time. An account allows you to:
- Store details for future orders, streamlining the checkout process.
- Manage multiple participants or clients under one account, making it easier for support coordinators, care managers and organisations to keep track of their client purchases.
- Access order history for simple record-keeping and reordering.
- Easily update account information, ensuring a hassle-free experience for recurring purchases.
5. Flexibility and Easy Cancellations
We understand that sometimes circumstances change and an invoice might not be approved or paid for as initially planned. At Conni, we’ve made it easy to cancel a pending invoice if needed. Just reach out to our friendly customer service team, and they’ll handle the cancellation for you without any hassle. This flexibility allows you to place orders with confidence, knowing you’re not locked in if things don’t go as expected.
2 Packs 85CM x 95CM
At Conni, we are committed to offering real-time pricing, product availability, and prompt service so you can make informed decisions with confidence. While quotes may seem convenient, they can sometimes lead to confusion or disappointment when pricing or stock changes. By generating an invoice, our system allows us to guarantee your items once the order is placed, ensuring a smooth, efficient process from start to finish.
So, if you're ready to take the next step, our team is here to guide you through the ordering process. We're always happy to help ensure you receive the best value and seamless service!
If you'd like to learn more about any of the products in the Conni range or need any assistance registering an NDIS or HCP account, please don't hesitate to contact us. You can chat with one of our friendly customer service representatives via phone at 1300 721 710, email us via the Contact Us page, or use our live chat service.
2 Packs 85CM x 95CM
